Terms of Service

Last updated: August 29, 2026

These Terms of Service ("Terms") govern access to and use of Colin: Collection Intelligence ("Colin", the "Service"), a Shopify app operated by Rami Apps ("we", "our", or "us"). By installing, subscribing to, or using Colin, you agree to these Terms on behalf of the Shopify merchant you represent.

These Terms are an operational draft and should be reviewed with qualified legal counsel before publication.

The Service

Colin helps merchants inspect catalog information, populate Shopify collections from configured conditions, arrange collection products with Advanced Sort, create reusable Shareable Lists, and schedule collection changes through Calendar Campaigns and recurring Schedules.

Colin can also provide read access and preview-gated actions to compatible assistants through merchant-created Agent Access tokens. Shopify Sidekick access is read-only. Feature availability, limits, and supported Shopify capabilities can depend on the selected plan, store configuration, Shopify API behavior, connected services, and current product documentation.

Account and authority

You must have authority to install apps and make merchandising changes for the connected Shopify store. You are responsible for the Shopify account, staff access, connected services, Agent tokens, and configuration used with Colin.

Keep credentials and Agent tokens confidential. Notify us promptly if you believe access has been lost, exposed, or used without authorization. Removing a staff account, revoking a token, disconnecting an integration, or uninstalling Colin can be necessary to stop access.

Your decisions and configurations

You decide what belongs in a collection, how products should be ordered, which conditions and data fields should be used, and when Campaigns or Schedules should run. Colin applies supported configuration to Shopify on your behalf.

Review previews, conditions, sort strategies, dates, timezones, collection targets, and restoration behavior before saving or approving a change. Campaign overlap warnings are advisory and do not guarantee that every competing configuration will be prevented. Start-only Calendar Campaigns can leave their changes in place; bounded Campaigns and Schedules restore only supported campaign-owned state.

Collections created from Catalog are created unpublished. You are responsible for reviewing and publishing them in Shopify Admin.

Plans, trials, and billing

Shopify manages Colin plan selection, approval, trials, recurring billing, billing periods, upgrades, downgrades, proration, cancellation, and payment processing. Public Colin plans are Intern, Part-time, and Full-time. Current availability and final billing terms appear on Shopify's hosted pricing and approval surfaces.

A stated trial period describes the currently configured offer but does not guarantee eligibility for every installation or resubscription. Shopify determines the trial and billing state shown during approval.

Changing or cancelling a subscription does not necessarily delete existing Colin configuration immediately. Plan limits can prevent additional managed collections or other new configuration when current usage meets or exceeds the active allowance.

Acceptable use

You agree not to:

• use Colin in violation of law, Shopify policies, third-party rights, or these Terms;
• attempt to access another merchant's data or bypass authentication, plan limits, previews, or security controls;
• probe, disrupt, overload, reverse engineer, or interfere with the Service except where applicable law expressly permits it;
• use the Service to distribute malware, spam, deceptive content, or unauthorized data;
• share credentials or Agent tokens with a person or service that is not authorized to act for the connected shop.

We can restrict or suspend access when reasonably necessary to protect merchants, Shopify, our providers, or the Service, investigate abuse, comply with law, or respond to a security incident.

Third-party services

Colin depends on and can connect with third-party services, including Shopify, hosting and infrastructure providers, email providers, Google Analytics, and compatible assistant platforms selected by the merchant. Third-party services are governed by their own terms, can change independently, and can limit or interrupt Colin functionality.

We are not responsible for third-party services, Shopify storefront performance, merchant theme behavior, or external changes made outside Colin.

Availability and changes

We aim to operate Colin reliably, but the Service is not guaranteed to be uninterrupted or error-free. Scheduled work depends on Shopify API access, valid credentials, infrastructure availability, synchronized data, queue processing, and the merchant's configuration. Delays, API limits, maintenance, outages, or external changes can affect execution.

We can add, change, or remove features and can update these Terms. Material changes will be communicated when required. Continued use after updated Terms take effect constitutes acceptance to the extent allowed by law.

Intellectual property and feedback

We retain all rights in Colin, including its software, design, branding, documentation, and generated service components. These Terms give you a limited, non-exclusive, non-transferable right to use Colin for the connected Shopify store while your access remains active.

You retain rights in merchant content and store data. You grant us the limited rights necessary to process that information and provide the Service. If you provide feedback, you allow us to use it without an obligation to compensate you, while we remain responsible for handling any personal information under our Privacy Policy.

Disclaimer

To the maximum extent permitted by law, Colin is provided "as is" and "as available." We disclaim implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or usage.

Colin provides merchandising automation tools, not legal, tax, accounting, financial, or professional merchandising advice. You remain responsible for reviewing store changes and business outcomes.

Limitation of liability

To the maximum extent permitted by law, Rami Apps and its owners, personnel, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption arising from or related to the Service.

To the maximum extent permitted by law, our aggregate liability arising from or related to Colin will not exceed the amount you paid for Colin during the three months before the event giving rise to the claim. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

Termination

You can stop using Colin and manage or cancel the subscription through Shopify. You can also uninstall the app from Shopify Admin. We can terminate or suspend access for a material breach, security risk, legal requirement, non-payment reflected by Shopify, or discontinuation of the Service.

Sections that by their nature should survive termination remain in effect, including intellectual property, disclaimers, limitations of liability, and accrued payment obligations.

General terms

If part of these Terms is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we can assign them as part of a merger, reorganization, sale, or transfer of the Service. These Terms and the Privacy Policy form the agreement governing Colin unless another written agreement applies.

Contact

Questions about these Terms can be sent to colin@ramiapps.com.